Refund & Returns Policy

Thank you for choosing Hilmas Training Centre for your training and development needs. We are committed to providing high-quality training services.

 

Course Cancellations by Us

If we need to cancel or reschedule a course, you will be offered either:

A full refund of any fees paid, or

The option to transfer to an alternative course/date.

 

Cancellations by You

If you cancel more than 14 days before the course start date: full refund.

If you cancel between 7–14 days before the course: 50% refund.

If you cancel less than 7 days before the course: no refund (but you may transfer to a later course if places are available).

 

Digital Products (e-learning, downloads)

Due to the nature of digital products, once access has been granted or materials downloaded, refunds cannot be offered.

 

How to Request a Refund

Please contact us at support@hilmastraining.co.uk
with your booking details. Refunds are processed within 7–10 working days.