Highfield Level 3 Diploma in Healthcare Support (RQF)
Empowering Healthcare Assistants, Support Workers, and Clinical Staff to Grow and Lead
This diploma is fully accredited by Highfield Qualifications.

- Course Fee: £495
- Duration: 9 to 18 months (flexible & self-paced)
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About Our Training
Course Overview
The Highfield Level 3 Diploma in Healthcare Support (RQF)Â is a nationally recognised qualification designed for individuals working in direct care roles within clinical or healthcare environments. This qualification supports those who deliver essential care in NHS settings, private hospitals, GP practices, hospices, mental health services, and community health settings.
It helps learners develop clinical knowledge, practical care skills, and professional behaviours aligned with the NHS Values and Skills for Health competencies.
Who Is This Qualification For?
This course is ideal for:
- Healthcare Assistants (HCA)
- Clinical Support Workers
- Maternity Support Workers
- Mental Health Support Staff
- GP Surgery Healthcare Assistants
- Therapy or Ward Assistants
- Allied Health or Community Health Support Staff
Learners must be employed in a relevant healthcare setting and delivering care as part of a multi-disciplinary team.
Assessment Methods
This is a competence-based qualification. There are no exams. Learners are assessed on their ability to demonstrate skills and knowledge in their everyday work.
Assessment is through: ✔ Direct workplace observation
✔ Written assignments
✔ Case studies and reflective accounts
✔ Witness testimonies
✔ Portfolio of evidence
All learners are supported by a dedicated tutor/assessor who will guide you through the qualification from start to finish.
Course Delivery & Duration
Mode of Study | 100% Online + Work-Based Assessment |
Duration | 9 to 18 months (flexible & self-paced) |
Start Date | Enrol Anytime |
Support | 1-on-1 Assessor + Full Online Access |
Benefits of the Qualification
By completing this diploma, learners will:
- Gain a Level 3 Diploma recognised across the UK (RQF-regulated)
- Build knowledge in clinical care, safety, documentation, and holistic wellbeing
- Improve communication and confidence working in health care teams
- Progress into Band 3/4 roles in the NHS or private sector
- Prepare for specialist roles in mental health, maternity, rehabilitation, or community care
- Lay the foundation for Level 5 Healthcare Practice or Assistant Practitioner roles
Course Fee
🎓 Total Cost: £495 – All Inclusive
Includes registration, full assessor support, certification, online resources, and platform access.
💳 Payment Options:
- Pay in full
- Monthly instalments available with no interest
FAQs
What is an RQF qualification?
RQF stands for Regulated Qualifications Framework. It replaced QCF and NVQ and ensures the course meets modern standards for care and leadership training.
Do I get support throughout the course?
Yes! You’ll have:
- A personal course assessor
- 24/7 access to our dedicated diploma support team
Can I pay in instalments or get a group discount?
Yes. Discounts are available for bulk enrolments. Speak to an advisor to discuss your options.
Course Structure
To complete the qualification, learners must achieve a minimum of 65 credits, combining core mandatory units and optional units based on their area of healthcare practice.
Core Mandatory Units Include:
1.Promote communication in care settings
2.Promote person-centred approaches
3.Safeguarding and protection in health and social care
4.Duty of care in health settings
5.Promote equality, diversity and inclusion
6.Support health and safety in care environments
7.Support individuals with their personal care needs
8.Understanding infection prevention and control
9.Undertake clinical observations and vital signs monitoring
10.Working in partnership with clinical and non-clinical teams
Optional Units May Include:
Supporting individuals with long-term conditions
Administering medication
Assisting with rehabilitation programs
Supporting end-of-life care
Recording and reporting vital signs
Preparing individuals for clinical procedures
Supporting nutritional and hydration needs
Units are selected to match your job role and setting (e.g. hospital, community, maternity, or mental health).
Why Choose Hilmas Care Training?
We support individuals and care organisations across the UK by delivering workplace training that enhances safety, productivity, and wellbeing. All our courses are fully accredited and aligned with current regulatory frameworks, so you can rest assured you’re in expert hands.
Industry Recognised Training
All our diploma programmes are delivered through a flexible e-portfolio system, ensuring learners gain occupational competence while working at their own pace. With every course fully accredited, you can be confident you're receiving industry-recognised training that meets the highest standards.
Training That Works Around You
We offer flexible training options, including evening, weekend, and online delivery. With a dedicated account manager assigned to every client, we go beyond box-ticking – we build partnerships that support long-term workforce development.
Trusted Accreditation & Quality Assurance
All our Diplomas are accredited by Ofqual-recognised awarding bodies, including Highfield Qualifications and focus award.
Study from Anywhere – Learn at Your Pace
We now offer full distance learning and online e-portfolio access for our diploma learners. Our experienced assessors provide personalised support, ensuring you stay on track, motivated, and confident from enrolment to certification.

Need Help Enrolling?
Call our 24/7 Freephone: Â 0161 222 9005
Or, fill in the quick form below and one of our training advisors will get back to you:
Hilmas Training – Your Trusted Healthcare Training Provider
Address
1 City Approach, Salford M30 0BL
Opening Hours
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
- Phone: 01612229005
- Whatsapp: 07438470844
- Email: support@hilmastraining.co.uk
Our Accreditations & Certifications
Hilmas Training take pride in offering high-quality, fully accredited training that meets industry standards and regulatory requirements. Our courses are recognized, approved, and trusted by leading awarding bodies, ensuring that our learners receive certifications that are valued by employers in the healthcare sector.